Ursa Major
Ursa Major Associates provides strategy consulting and business development services to the rapidly transforming world of postal, parcel and express logistics, cross border eCommerce and the impact of emerging technologies and trends. We help our clients navigate their way into a future increasingly threatened by disruptive innovation. Within challenge and confrontation we seek-out opportunity. We devise strategies that build on current strengths and assets, while leveraging new technologies, developing new products and discovering new markets.
PostalVision 2020/3.0
Postal Vision 2020 3.0 was held on April 23 and 24, 2013 in Washington, DC. This was the third annual Postal Vision 2020 conference which focused on the challenges faced for a 21st century Postal Service in a rapidly evolving technology environment. John Callan, Managing Director, Ursa Major Associates, and the visionary behind the creation of the PostalVision 2020 conference, said the initiative is a non-partisan collaborative effort designed to be deliberately provocative, look at disparate opinions and new ideas, and help position America for the new millennium. Click below for highlights from the event.
Industry Report
The Online Shopping Customer Experience Study provides insights into consumers’ online shopping behaviors and preferences. Other online shopping surveys have focused on purchase or web usability, but this particular survey bridges that gap with a view of perceptions on customer experience from pre-purchase through post-delivery. This study also provides a clear picture of which shipping and post-purchase services enhance customer experience
News with Impact
Email Pioneer Says US Postal Service Must Survive. “It's a national infrastructure like schools, public roads, water supply, electricity, and telecommunications,” said Google VP and Chief Internet Evangelist Vint Cerf
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