Our Key Areas of Focus
The Postal – Parcel – Logistics – Delivery Ecosystem is a vast and complex network connecting the world’s businesses, governments and people through tangible communications and commerce. After more than a century of relative stability, its conventional structural and operating model is suddenly shaken. It is now rapidly and radically transforming. Ursa Major Associates attempts to follow, comprehend and analyze the trends that are driving the ecosystem’s tectonic shifts, yet it is impossible to consider all its elements.
We have identified four key areas that we believe are having the most critical influence on shaping the ecosystem of the future. Each is already experiencing a dramatic rate of change. We will monitor and analyze the dynamics of the following Key Areas of Focus in order to meet its challenges and exploit its opportunities.
Technological disruption – Legislative reform – Business model modification – Global ecosystem trends
Adaptation to disruptive technologies – New business processes and models – Leveraging technology to meet customer needs – Hybrid mail development and application
eCommerce driven logistics – Increasing consumer power – Delivery carrier optimization – Omni-channel fulfillment
Assessment and strategy – Localization approach – Global regulation and compliance – Pricing and Payment – Shipping and returns