The postal system is more than just a delivery channel. It is a unique platform for business and economic growth. This public-private partnership has the potential to create new capabilities to respond to the rapidly changing business environment. Ursa Major Associates has been intimately involved in the changes from both the industry and postal perspectives, and brings an approach that crosses functional and industry segment silos to focus on new opportunities.
Postal systems have long traditions of public service that influences their design and operations, even as they struggle to adopt businesslike principles of profit-seeking efficiency, product development and service delivery, and marketing in a competitive environment. Ursa Major is familiar with the need for balance, and to respect the values of universal and public service as business strategies are developed. Coming from backgrounds in regulated industries such as transportation and the postal world, Ursa Major can help industry stakeholders develop effective, nuanced positions in a confusing and often frustrating public policy environment.
The future will depend on more openness and collaboration among postal providers, their suppliers, and their mailing and shipping partners in the industry. Ursa Major is well versed in developing collaborative approaches to product and service innovation in the industry, and have been involved in several major projects that have been effectively implemented.
eCommerce is creating a global market for businesses and for consumers. Some major posts have begun to take advantage of this major trend, while others lag behind. There is sufficient opportunity for all to re-create themselves as global platforms for growth. Ursa Major has solid international experience and can help posts and postal customers create a path to a global future.